Remote Support
Internet Safety Tips for 2010
RECOMMENDED SOFTWARE
- Anti-Virus (keep it active and updated)
- Firewall
- Anti-Spyware
- Spam Filter
- XP and Vista users move to Internet Explorer 8 for better security
GENERAL SAFETY TIPS
- Backup any files you don't want to lose to CD, DVD, or flash drives
- Apply Windows and Office Updates as soon as possible - Turn Automatic Updates on (use Microsoft update for both environments)
- Update all Software products periodically on your system
- Run virus scan scans periodically (weekly)
- Run anti-spyware scans periodically
- Clean up your recycle bin, temp areas, etc.
- Use UAC in Vista and prompt warnings in other Operating Systems
- Authenticate and register your version of Windows (including WGA checks)
- Read the EULAs in any software being installed
- Create a protected account (aka limited account in Vista or XP)
- Avoid entering sensitive information or performing e-commerce on a shared public PC in a cafe, hotel lobby, or library
- Avoid P2P File sharing sites for "free" music or videos
- Ensure you are using a trusted website and secure servers for e-commerce
- Use complex passwords of 8 characters or more (at least 1 letter and 1 number, plus 1 upper/lower case -- and special characters if desired)
- Change your passwords periodically
- Protect your privacy - Never share your IRD, bank account, credit card, or other sensitive personal information in emails or enter them on websites (unless you are doing so purposefully on a secure server)
RECOMMENDED EMAIL SAFETY TIPS
- Avoid email attachments where possible
- Avoid clicking on any URLs in email (even to opt out of spam)
- Use plain text mode in email if possible
- Avoid links and files shared in Instant Messaging software
- Never open email from someone you don't know (line up all spam in your in-box and delete it)
- Avoid taking actions or clickin on URLs in official looking email from banks, government, etc. (verify by phone or on the primary website)
- Avoid e-cards which are not from a specific person (and check with the sender if you are unsure)
- Never install updates or free security software from an email attachment or URL
RECOMMENDED BROWSER SAFETY TIPS
- Avoid clicking on banner ads where possible
- Avoid visiting untrusted and inappropriate websites
- Be careful of Internet search results as malware authors are seeding malicious websites with malware
- Complementary browsers (e.g., Firefox, Opera) have good security track records, phishing filters, and other safety measures (e.g., NoScript) that can be used in addition to IE 7 with no conflicts. You can use these as a tool to cross-check questionable sites.
SECURITY AWARENESS AND EDUCATION
- Your computer may be infected with malware when performance deteriorates, browser pop-ups appear, home pages change, firewall warnings are issued, etc.
- Change your passwords after an infection in case a backdoor agent transmitted it
- Look for updates in any software you are running and install them promptly, so that you are always on the latest version
- Avoid email hoaxes circulating where you are asked to "pass on a special warning"
- Remember that there are "no free gifts" or "special bargains" for you from strangers on the Internet
- Setup separate user accounts for your children and use Vista's Parental controls
- Educate your children, family members, and friends
- Use a "Lessons Learned" approach when you make mistakes to avoid them in the future
The above list is an extract of Harry Waldron's safety tips from bleepingcomputer
